Privacy Policy

Effective Date: 21 July 2026

At Gather Property ("Gather Property", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through WhatsApp, social media platforms, advertisements, events, telephone calls, email, or any other communication channels.

1. Information We Collect

We may collect the following personal information:

• Full name
• Mobile phone number
• Email address
• Preferred property type
• Preferred property location
• Budget range
• Intended purchase timeline
• Purpose of purchase (Own Stay or Investment)
• Nationality (where applicable)
• Any additional information voluntarily provided during enquiries, consultations, or appointments.

We may also collect certain technical information, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

2. Purpose of Data Collection

We collect and process your personal information for the following purposes:

• Responding to your enquiries.
• Recommending suitable properties based on your preferences.
• Scheduling property viewings and appointments.
• Providing brochures, pricing information, floor plans, and other relevant materials.
• Sending updates regarding new property launches, promotions, and investment opportunities.
• Improving our customer service and user experience.
• Conducting market research and internal analysis.
• Complying with legal and regulatory obligations.

3. Marketing Communications

With your consent, we may contact you through:

• WhatsApp
• Phone calls
• SMS
• Email

You may withdraw your consent to receive marketing communications at any time by notifying us using the contact information provided below.

4. Disclosure of Personal Information

Gather Property does not sell, rent, or trade your personal information.

Your information may be disclosed only where necessary to:

• Property developers represented by Gather Property.
• Authorized property consultants and sales representatives.
• Service providers assisting with customer relationship management, communications, or marketing activities.
• Government authorities, regulators, or law enforcement agencies where required by applicable laws.
• Professional advisers where disclosure is legally necessary.

All parties receiving your information are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement appropriate administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

While we take reasonable precautions to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Data Retention

Your personal information will be retained only for as long as necessary to:

• Provide our services.
• Maintain customer relationships.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our contractual rights.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable Malaysian law, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for marketing communications.
• Request deletion of your personal information where legally permissible.
• Enquire about how your personal information is processed.

8. Cookies and Analytics

Our digital platforms may use cookies and similar technologies to improve functionality, understand user behaviour, and enhance customer experience.

You may disable cookies through your browser settings, although certain features may not function as intended.

9. Updates to this Privacy Policy

Gather Property reserves the right to amend this Privacy Policy at any time. Any updates will be published together with the revised effective date.

10. Contact Information